Terms of Service

Welcome to Gravintra. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing products from Gravintra, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. About Us

Gravintra is operated by:

Business Name: Gravintra

Owner: Wioletta Telenga

Business Type: Sole Proprietorship

KvK Number: 18551926

Address: Sophialaan 1A, 7311 PB Apeldoorn, Netherlands

Email: support@gravintra.com

Phone: +31 6 5732 8614

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or have permission from a parent or legal guardian.
You have the legal capacity to enter into binding agreements.
You will use the website only for lawful purposes.

3. Website Use

You agree not to:

Use the website in violation of any applicable laws or regulations.
Attempt unauthorized access to our systems, servers, or customer data.
Interfere with the security or proper functioning of the website.
Upload malicious software, viruses, or harmful code.
Use automated software or bots to collect website data without permission.
Engage in fraudulent, deceptive, or abusive activities.

We reserve the right to suspend or terminate access to users who violate these Terms.

4. Product Information

We make every reasonable effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate.

However:

Product images may differ slightly from the actual product.
Colors may vary depending on your device or monitor settings.
Product specifications may change without prior notice.
Minor variations that do not affect functionality may occur.

5. Orders and Acceptance

By placing an order, you submit an offer to purchase products from Gravintra.

We reserve the right to:

Accept or decline any order.
Cancel orders resulting from pricing or technical errors.
Refuse orders suspected of fraud or unauthorized activity.
Limit purchase quantities where appropriate.

If payment has already been received for a canceled order, a refund will be issued using the original payment method whenever possible.

6. Prices and Payments

All prices displayed on our website are subject to change without prior notice.

Orders will only be processed after successful payment authorization. We reserve the right to refuse or cancel transactions that appear suspicious, fraudulent, or unauthorized.

7. Shipping and Delivery

Shipping information, delivery estimates, and shipping charges are explained in our Shipping & Delivery Policy.

Delivery times are estimates only and are not guaranteed. Delays caused by shipping carriers, customs authorities, weather conditions, holidays, or other circumstances beyond our control are not the responsibility of Gravintra.

8. Returns and Refunds

Returns, refunds, and cancellations are governed by our Return & Refund Policy and applicable consumer protection laws.

Customers are encouraged to review our Return & Refund Policy before making a purchase.

9. Intellectual Property

All content available on this website, including but not limited to:

Text
Product descriptions
Graphics
Images
Logos
Website design
Branding elements
Layout and visual content

is the property of Gravintra or its licensors and is protected by applicable intellectual property and copyright laws.

No content may be copied, reproduced, modified, distributed, published, or commercially exploited without prior written permission.

10. User Reviews and Submitted Content

If you submit reviews, comments, suggestions, photographs, or other content, you grant Gravintra a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and distribute such content for business and promotional purposes.

You confirm that submitted content:

Is accurate.
Does not infringe upon third-party rights.
Does not contain unlawful, defamatory, misleading, or offensive material.

11. Third-Party Services

Our website may contain links to third-party websites or services.

These links are provided solely for your convenience. Gravintra has no control over and assumes no responsibility for the content, security, availability, or privacy practices of third-party websites.

Access to third-party websites is entirely at your own risk.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of personal information as described in that policy.

13. Disclaimer of Warranties

The website, products, and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by applicable law, Gravintra disclaims all warranties, whether express or implied, including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Continuous website availability
Accuracy or completeness of website content

We do not guarantee that the website will operate without interruption, delays, or errors.

14. Limitation of Liability

To the maximum extent permitted by law, Gravintra shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use of or inability to use the website.
Product use or misuse.
Delays in shipping or delivery.
Service interruptions.
Errors or omissions in website content.

Where liability cannot legally be excluded, our total liability shall not exceed the amount paid for the relevant order.

15. Indemnification

You agree to indemnify and hold harmless Gravintra and its owner against any claims, damages, losses, liabilities, or expenses arising from:

Your violation of these Terms.
Your misuse of the website.
Your infringement of any third-party rights.

16. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time.

Updated versions become effective immediately upon publication on this website. Continued use of the website following any changes constitutes acceptance of the revised Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Netherlands.

Any disputes arising from these Terms or the use of this website shall be subject to the jurisdiction of the competent courts of the Netherlands, unless mandatory consumer protection legislation provides otherwise.

18. Contact Information

If you have any questions regarding these Terms of Service, please contact us.